Join Paperless World

We are currently hiring! If you are enthusiastic, goal-oriented and experienced professional looking for a great workplace and an amazing team to join, check out our current job openings and let us know if you are interested!

Feel free to send us your cover letter and resume to paperlessworld@yahoo.com

Marketing Specialist
Duties and Responsibilities
  • Assess characteristics of the company’s digital workplace platform and advise on marketing and advertising needs.
  • Develop and implement marketing campaigns across digital channels, including website, email, and social media.
  • Ensure consistency of brand messaging aligned with the company’s positioning as a paperless digital workplace solution.
  • Conduct market research to identify customer needs, digital adoption trends, and SME requirements.
  • Prepare and coordinate marketing materials, including presentations, reports, and promotional content.
  • Monitor marketing performance metrics and prepare internal summaries to support decision-making.
  • Support lead generation initiatives and coordinate with sales-related activities.
REQUIREMENTS
  • A university degree or college diploma in marketing, communications, public relations, or a related field.
  • 2+ years of experience in marketing or a related role.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks and meet deadlines.
  • Experience in digital marketing tools and platforms is an asset.
IT Specialist
Duties and Responsibilities
  • Participate in the development, testing, and maintenance of the company’s SaaS-based digital workplace platform.
  • Assist in implementing platform features such as document management, workflow integration, and communication tools.
  • Modify and maintain existing software components to support platform functionality.
  • Identify technical issues and support troubleshooting and resolution processes.
  • Prepare and maintain technical documentation, including system specifications and user guidance materials.
  • Support implementation of data handling and cybersecurity practices.
  • Collaborate with internal team members and external service providers as required.
REQUIREMENTS
  • A bachelor’s degree in computer science, information technology, or a related field.
  • Relevant technical experience in software development or system support.
  • Strong analytical and problem-solving skills.
  • Ability to communicate technical concepts clearly.
  • Knowledge of SaaS platforms, cloud technologies, or cybersecurity practices is an asset.
Sales and Marketing Representatives (2)
Duties and Responsibilities
  • Identify and contact prospective SME clients interested in digital workplace and paperless solutions.
  • Conduct outreach activities, including emails, calls, and virtual meetings.
  • Present the platform’s features and explain its functionality and intended business use.
  • Support subscription-based sales by explaining pricing structures and service options.
  • Maintain records of leads, communications, and follow-up activities.
  • Assist in preparing proposals and onboarding materials for new clients.
  • Coordinate with marketing activities to support lead generation and client engagement.
REQUIREMENTS
  • Post-secondary education in business, sales, marketing, or a related field is preferred.
  • Experience in sales, customer engagement, or business development is an asset.
  • Strong communication, presentation, and interpersonal skills.
  • Ability to explain technical concepts to non-technical users.
  • Organizational skills and ability to manage multiple client interactions.
Customer Service Representative
Duties and Responsibilities
  • Respond to customer inquiries via phone, email, or online channels regarding platform usage and services.
  • Assist users with platform navigation, including document management and workflow functions.
  • Record and maintain logs of customer interactions, requests, and issues.
  • Investigate customer concerns and ensure appropriate follow-up actions.
  • Escalate technical issues to the IT team when required.
  • Support onboarding of new users by explaining platform features and processes.
  • Prepare basic reports on customer feedback and recurring issues.
REQUIREMENTS
  • Completion of secondary school; post-secondary education in business or administration is an asset.
  • Experience in customer service or client support roles is preferred.
  • Strong communication and problem-solving skills.
  • Attention to detail and ability to manage multiple requests.
  • Understanding of data privacy and confidentiality practices is an asset.